PAN card requested quite some time before and is still undelivered to you or, you asked for a change in address in your PAN card and the confirmation of the change is still not done or how to make changes in your PAN card.
If you are a Twitter user, you don’t need to visit a center or look for a customer care service number to solve your issues. NSDLeGovernance is managing all possible consumer complaints related to PAN card services by Twitter.Though, in some cases, it might require you to send details of your complaint on the customer service email id.
But they will get back to you quickly with a solution to your complaint. NSDLeGovernance is getting optimal use of social media for better governance and administration.
NSDL eGovernance tries to make efficient usage of information and communication technologies as a way of giving public services and profits to society at large. NSDL was basically set up as a Repository in 1995. In June 2013, the NSDL demerged its collection and e-Governance businesses.
NSDL e-Governance Foundation gives services such as online will preparing for succession planning, PAN card services. UID or Aadhaar card enrollment services, NPS, etc to retail customers.
We selected a few recent tweets where users have tweeted their problem related to the issuance or changes or correction in PAN Card to @NSDLeGovernance and they got an instant response from the agency on the problem.
On July 17, a user asked the process to change the mobile number in the PAN card. NSDL eGovernance replied with a link to a page with all the process for making changes to the PAN card.
One more user complained of a delay in the issuance of a PAN and NSDL eGovernance quickly asked him to give his details via direct message to look into the matter.When a user tweeted about a delay in a change in Pan , NSDLeGovernance replied “Your PAN application is under verification with the Income Tax Department (ITD).
Moreover, applicants are asked to note that on account of COVID-19 outbreak and Govt. advisories issued in these circumstances, there will be delays in processing.”