Monday, May 23, 2022

IRCTC: Online ticket not booked, but money deducted from the account! Know then how you will get a refund

While booking tickets through the IRCTC website, it sometimes happens that money is deducted from the bank account, but the ticket is not booked. What should you do in such a situation? Will you get a refund, if so how and how long will it take? 

There are many payment options available on IRCTC 

Indian Railway Catering and Tourism Corporation (IRCTC) is an online ticket booking and cancellation platform for passengers, where you get various options for booking and paying for tickets. Users can use these options at their convenience. Net banking, debit card, credit card, e-wallet, a digital wallet can be used for ticket booking and payment. 

Sometimes the payment fails

Many times users face problems during booking on the IRCTC e-ticketing website because thousands of people are booking tickets on the website every second, due to which the load on the website is very high, due to which many times after booking. When it comes to payment, the payment fails, the money is deducted from the account, but the ticket is not booked. 

Read More: Hyundai’s new explosion, micro SUV coming in less than 5 lakhs

It is a very complex system: IRCTC 

IRCTC has to say that online payment on IRCTC involves a complex network of technical and telecommunications networking integration between the customer’s Internet bandwidth, IT systems of banks, and payment gateways and is dependent on Internet connectivity among a number of factors. Any failure or delay in this complex network can lead to payment failure before the transaction is completed. In such a situation, money is deducted from the account but the ticket cannot be booked. It happens under these circumstances. 

When the payment is done but the ticket is not booked

This happens when a passenger chooses a berth at the time of booking, but due to the non-availability of the berth, the ticket is not booked. Network failure can also become a reason. In such a situation, the customer’s money is returned to his respective bank the very next day. Then the bank would transfer that money to the account of the customer from whom the booking has been made, which takes 2-3 working days.

When the payment fails and the ticket is not booked

Such a situation arises when the system or network of the bank or payment gateway fails before IRCTC gets the amount. The amount does not reach the IRCTC account and remains with the bank. Then the bank returns the money after verification.



Please enter your comment!
Please enter your name here

Most Popular


Urfi Javed Photos: Urfi Javed got tormented by the heat, this time the condition of the dress was like this

Urfi Javed's Latest Look: Urfi Javed has become more than one internet sensation with her bold look. Urfi keeps sharing pictures of her new...

Monkeypox: Monkeypox is spreading in many countries including America, why is Smallpox vaccine being applied?

There have been 92 cases of monkeypox worldwide. WHO has issued an alert regarding this disease. It has also been said that there may...

Rishabh Pant IPL 2022: Rohit Sharma and Ricky Ponting came out in support of Rishabh Pant, said this about captaincy

The Delhi Capitals (DC) team has been out of the race for the playoffs in IPL 2022. Rishabh Pant's team was defeated by Mumbai...

COVID-19: First case of Omicron sub-variant BA.4 reported in Tamil Nadu

COVID-19: Those who came in contact with the woman were not affected. The health secretary and senior officials of the department had met her...

After marriage, Karishma Tanna broke all limits of boldness, wearing Two-Piece poses impeccably

New Delhi: Karishma Tanna's performance has taken her from television to Bollywood. On screen, he's played a variety of characters. Fans have embraced her...

Most Popular


* indicates required