Customers are turning to BSNL in the wake of Reliance Jio, Airtel, and Vi raising their recharge tariffs. Following the plans’ escalation in cost, customers are continually switching to BSNL.
Simultaneously, the business is continuously offering its clients new plans.
Customers can still purchase affordable recharge plans from BSNL at the previous rate. BSNL is always operating on the 4G network. It is anticipated that several regions of the nation will have 4G service by the end of this year. Recently, BSNL launched a new solution to cut down on spam calls. It has implemented a fantastic spam call prevention strategy. You can now easily file a complaint about the spam messages that are appearing on your number. Additionally, it will offer superior service.
You can complain using the app
BSNL users can easily lodge complaints with the help of the company’s Selfcare app.
The Selfcare app can be used in this manner.
1. Start by opening your phone’s BSNL Selfcare app.
2. You now need to click on the three-line symbol located in the screen’s upper left corner.
3. Next, you need to choose the Complaint and Preference option by swiping down.
4. Next, select Report from the three-line option on the right.
5. At this point, you must select “New Complaint.”
6. You will then need to select between making a voice call or sending an SMS. You will then be required to provide all relevant details.
7. Lastly, you must click the submit button after filling out the information.
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