Tuesday, January 31, 2023

Wrong UPI Payment: What to do if money is transferred to the wrong account while doing UPI

Wrong UPI Payment: Today every person is using a digital money transfer. In this, you are transferring money through UPI. A large number of people in the country use digital payment. For this, you should use other UPI platforms like Google Pay (GPAY), PhonePe, and Paytm. You transact money through this. Some people in the country accidentally transfer money to another account. If the same happens to you, there is no need to panic. Your money can return to your account.

Complain to Ombudsman 

Customers have been provided with a facility by the Reserve Bank of India (RBI). If you have not followed the RBI guidelines regarding your UPI payment transaction, you can complain to the RBI Lokpal.

Money will be refund 

According to RBI guidelines, if you too have accidentally transferred your money to another account. So you can get your money back. You can get your transferred money back. You can follow some steps.

what is the rule

First of all, you can lodge a complaint in the medium through which you transfer money. You can also take help from their customer service. If your payment system (G Pay, PhonePe, Paytm) does not take cognizance of refund and refund does not come in your account in the stipulated time, then you can also complain to RBI.

Complain like this

If the money from UPI mode goes into the wrong account. Then you can lodge your complaint by visiting the RBI website Bankingombudsman.Rbi.org.in. According to RBI rules, customers have to give complete information about the transaction in their complaint. Details of the account the money has gone have to be given.

Read More: UPI Fraud On Rise With the increase in usage, there has been a big increase in UPI fraud

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